Agency Bill

• Flat Cancelation for agency bill programs is as simple as returning the funds in full to the agency or finance company. You can follow the standard processes outlined in the Cancelations Article

Direct Bill - Paid in Full

• With no loan involved paid in full flat cancelation is also simple. Any funds returned will go straight to the insured.

Direct Bill - Financed

• Financed direct bill programs add some complication. There are a few options that require different paths.

• Once a down payment has been paid a loan is started.

• If payouts have not gone out:

  • Upon canceling the program flat cancelation will be the only option.

• If payouts have gone out:

  • In order to flat cancel the loan:

    • Your company needs to return full premium and any commission paid out

    • Must be less than 60 days since down payment

Funds Flow

• Once return premium and commission our sent the loan is voided and a refund will be created within 3 business days.

• More information can be found in the refunds article.

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